Monday, July 14, 2014
Taking the Certification Exam
Monday, March 31, 2014
From the Archives - The TechCorp Files, Part I: Interview
Introduction
Short stories are a slippery thing. If a story is true, it can be spun as a simple yarn, and no more is expected of it. Formal fiction, though, gets subjected to all kinds of critical evaluation. Is there a story arc? Is some kind of Truth revealed? Does the main character grow? After all, with all the freedom in the world to contrive characters and actions to make your point, you’d better say something.
I’ve found that if you try to dress up a true story as fiction, you’ll crash and burn. I tried this, in a writing class. Amazing things that actually happened to me were dismissed by the instructor as “totally unrealistic.”
One problem with my earlier writing is that I didn’t bother separating fact from fiction. I thought this was playful and fun, but I’ve come to realize it probably just confuses the reader. Besides, it deprives him or her of a sense of wonder when something unbelievable is actually true.
So it is with the following story, which is essentially nonfictional. Except where clearly noted (e.g., “Okay, I didn’t really say that”), almost everything happened exactly as I tell it. For example, I describe a pre-employment aptitude test, which was real. And, on my way to take the test, a homeless person really did pick a fight with me. I faithfully documented what he really said, and he really did seem to attempt to wring the neck of a parking meter. That said, there’s some hyperbole too; for example, the parking meter’s neck didn’t break. By exaggerating like this, I inadvertently pushed the whole episode into the realm of fantasy, where it didn’t belong.
I could go fix those problems in this archival tale, but a) that’s too much work, and b) the hyperbole is kind of fun. So instead I’ll preface what follows by itemizing what is truly fictional, so you can appreciate that everything else is true. Here are the other fictionalized bits:
- The interviewer’s abrasiveness is exaggerated through dressed-up dialogue;
- Names of corporations have been changed;
- Other job candidates’ credentials have been exaggerated;
- The Swan’s Oyster Depot episode is entirely fictitious.
The TechCorp Files, Part I – June 9, 1995
Last week I had an interview with TechCorp. A stern, cheerless woman scanned through my résumé.
ooooo“1350 Filbert Street?” she asked.
ooooo“That’s the apartment.” I said. “Where I live.”
ooooo“Nice place?”
ooooo“It’s all right.”
ooooo“Dana, imagine you’re in the desert—”
ooooo“Which desert?” I asked, uneasily.
oooooShe stared at me, exasperated. “Doesn’t matter,” she said. “The Sahara.” She paused. “You’re walking, and you see a tortoise...”
ooooo“What’s a tortoise?” I demanded, with some trepidation.
ooooo“You know what a turtle is?” she said, quietly, disgusted. “Same thing.” She paused again. “You flip the tortoise onto its back. Its stomach is baking in the hot sun. You could flip it back over, but you don’t. Why is that, Dana?”
oooooI glared at her.
ooooo“They’re just questions, Dana,” she said soothingly. “Designed to provoke an emotional response. Now I want you to tell me the first thing that comes to mind about … your mother.”
Well, actually, that’s not how it happened. That was from a movie. Just once I’d like to have an interviewer say those things. I know I’ve been tempted, when interviewing somebody myself, to mix it up a little.
Of course, it’s much easier to relax and have a good time when you’re holding all the cards. I was far less comfortable here. My chair, a modern grey mesh fabric one that you might find on the Starship Enterprise, was improperly adjusted, and it was all I could do to keep it from pitching back. Somebody had configured it for lounging, feet up on the desk. Is this a ruse, I wondered, to see if I will modify my environment to best suit me? I’m a guest here; do I dare attempt a complex adjustment?
I tried to relax. I devoted my energies to leaning forward, sitting up straight, making eye contact, and trying to impress this rather severe woman. Not being a professional recruiter, she only pretended to know what to ask, and what to say.
ooooo“Now, the role of this division of TechCorp has nothing to do with the consumer-oriented service that you surely associate it with,” she told me. “It’s kind of difficult to explain. It takes a long time working here to realize exactly what it is we do.”
ooooo“Is it something found in the home?” I asked, helpfully. No, I didn’t really say this—I only thought it. And once I’d thought of it, I couldn’t think of anything else. So I said nothing. My chair was now swallowing me up completely. I was shrinking, rapidly, approaching the size of a small child.
ooooo“Our products,” she said flatly, “involve high-speed packet network data transfer. We sell to huge companies. Our biggest account is MegaFi. You surely never knew this before, but MegaFi itself is not a corporation. It is a non-profit organization that makes money for banks. It makes gobs of money. And what we do for them, is. . . .” She paused again. “Look,” she said, “I am communicating to you across a vast gulf of ignorance and darkness.”
Okay, that’s not really what she said. That’s from a book. But what she did say, which I can’t precisely remember, had the same effect. At this point it was do or die. I needed to take control of this interview, dammit. So I began to just talk, with little regard to my interlocutor’s opening salvo. Through a series of carefully arranged statements, I gradually tried to insinuate myself into the job, so that eventually my employment at TechCorp would be automatic. Over the next hour, I hoped, I could move right into a discussion about promotion, and maybe even early retirement—ultimately, I could come out of the interview with a handsome severance package.
But she would have none of it. For her part, she continually buried the prospect of my employment deeply within the hypothetical realm. When I gave her my references, she said, “We will contact these people in the event that you happen to make it that far into the interview process.” She went into a cruel discussion of the myriad invisible opponents I was up against, most of them Oxford Rhodes scholars with “F-15 fighter jock” listed under “hobbies” on their résumés. She hammered home the point that I had come late into the game, which was in fact a source of irritation to her because I was dragging out the recruiting process. But eventually, and begrudgingly, she told me to make an appointment to take a written exam designed to evaluate … what? My intelligence? My worth as a human being?
ooooo“Funny you should mention a test,” I remarked. “I dreamed I had to take a test at a Dairy Queen on another planet.” Actually, I didn’t say this. It’s from a song. But just once I’d like to use that, in context, and my little story here may the best chance I ever have.
I was actually eager to take the test. Not since 1992, when I took my last multiple-choice exam, had I enjoyed the opportunity to undergo such a straightforward and concrete challenge. Since graduating from college, in fact, life has taken on a rather nasty guerrilla-warfare bent, where performance is measured by subtle, person-to-person, tactical coups de grâce instead of by objective test results.
ooooo“You may be expecting something easy,” she warned, “but many people find our test very difficult. If you think this will be a routine ‘do-you-have-a-pulse’ kind of assessment, I think you’re in for a shock. I repeat, it is a very difficult test. Many people have complained. Some become outraged. Some never fully recover from the experience.” She paused. “But you appear to be young and healthy.” She gave me a packet of information about TechCorp, along with a two-page explanation of the exam itself. I took it home and read it. I have it in front of me. I will quote from it.
“Please come prepared....” it begins. “As the interviewing process proceeds you will be asked to take a test designed to measure your ability with numbers and your reasoning and logic skills.” I believed this was right down my alley. I believe I am rational and logical, and those who know me believe, at least, that I have a heart of stone. I looked over the sample questions, and this is one of them:
“Select the next letter in the sequence.
bakrmvmvkr_ 1 2 3 4 5
The alternate letters in the first part of the series (b,k,m) repeat themselves in reverse in the last part of the series (m,k,_). Therefore, the next letter should be “b”, which is in column 2 of the possible answers.”
The part about “b” being in column 2 of the possible answers made perfect sense. I looked at the number 2, scanned straight down, and indeed “b” was right there. The part about “b” being the right answer, however, gave me more difficulty. True, I have had similar test questions throughout my life, and as a youth was often able to solve them. On “Sesame Street,” or perhaps it was “Electric Company,” a person (or perhaps a clown, or a mime—I don’t remember) would pace back and forth along a row of similar objects, while an unseen singer sang, “One of these things is not like the others/ One of these things does not belong. . . .” Usually the objects were three rabbits and a hare, or three turtles and a tortoise, but sometimes they were more obvious: three beach balls and a basketball. On these latter occasions I solved the riddle even before the mime did.
But this sample test question seemed much, much harder. Perhaps you got the answer, right off. Perhaps you’re smirking a bit, trying to imagine my mental struggle. Perhaps the only confusing thing about the problem for you is deciding how it could have presented me with any difficulty. But I’m just an English major, okay? Yeah, I know it’s a pattern of letters, from the English alphabet, and yeah, I’m familiar with these letters and can handily recite the alphabet . I could even recite the alphabet backwards if I had to pass a drunk-driving test. But I don’t drink, and I don’t drive, and knowing the alphabet has nothing whatever to do with the solution to the problem. Letters and even words don’t give me a leg up unless they’re written by a long-ago dead British writer like William Blake, okay? My sweet spot is appreciating wonderful, colorful, deeply expressive phrases like “cold hot dog.” Sequences like “bakrmvmvkr” don’t do a lot for me.
The test description (warning, really) went on to advise that “some people have found that practicing with a standardized test prep book has helped quite a bit.” But the handout they gave me had only half a dozen questions, and with the test looming—it would be first thing the next morning—I had no time to visit bookstores asking for prep books. The test warning might as well say, “Study all you want, but we cannot imagine anything could save you, you miserable pudknocker.”
With the “letter series” problems exemplified above, the test would allow 10 minutes for completing 26 questions. That allows 23 seconds per problem, not counting the time I would spend doubled over in pain. Allowing for about 15 doubled-over seconds per problem, I came to realize that I simply lacked the brain power required to obtain a respectable score. I decided to seek outside assistance.
I strolled down to Swan’s Oyster Depot, and Ralph, the guy behind the counter said, “We got fresh sea scallops on special today. Just $45 for a half-pound. They’re so fresh, we haven’t even caught ‘em yet! Have a seat, it’ll take us ten minutes to haul in the nets. By then we’ll have processed your loan application.”
oooooI shook my head. “Not today, Ralph,” I said.
ooooo“You sure? They’re mighty fresh. God made them just this morning.”
ooooo“No, I need brains today. You got anything smart? An engineer, maybe?”
ooooo“Hey, we got a doctor. Hauled him in this morning. I know, that’s not so fresh, but the price is good. No engineers though. Almost had one, but he figured out how to dismantle our nets. Made off with a lot of bait, too. Have to harpoon him one day. So how about the doctor brains?”
I came home with a small, paper-wrapped bundle of brains. Ralph said he gave me the best part, all left-brain stuff. I booted up my computer, set the brains on my mouse pad, selected “Run” from the “File” menu, then typed “a:\install.” My hard drive chattered for a while, and moments later my intelligence had increased dramatically. I instantly had a new understanding of the world, and I became deeply depressed.
The morning of the test, I showed up early. Nobody was there. What to do? I took a walk around the block, and gave a homeless man a dollar in change. He tried to give me a Street Sheet but I was trying to achieve a total mind vacuum and didn’t need any more information, especially about life on the streets, to gum up my brain. He said, “It’s okay, man, I’m just another of God’s chilluns.” Then another homeless man intentionally stepped in my way and I bumped into him.
ooooo“DO YOU WANNA SEE A FIGHT!?” he cried. “I’LL SHOW YOU A FIGHT, MAN! I’LL SHOW YOU ONE!”
I assured him, politely but firmly, that I did not want to see a fight. He made the offer several more times, and, perhaps for effect, began wringing the neck of a nearby parking meter. It bent like a reed in the wind. When he finished, its neck was broken, its dial said “VIOLATION,” and the man was still yelling, “DO YOU WANNA SEE A FIGHT!?” At this point I noticed he was wearing a rather nice suit, and I wondered if he’d torn it off a guy like me. I extricated myself from the situation somehow, but showed up at the test a frayed bundle of nerves.
I was handed the test booklet. You may raise an eyebrow here at my use of the passive voice: “I was handed the test booklet.” We are taught to use the active voice— “I betook the test booklet”—because the active voice is more powerful. I, however, have deliberately chosen the passive voice here to describe the powerlessness of my position. I was not the master of my destiny, in this room, with my plastic Choice #2 pencil and my two somehow sad pieces of scratch paper. I was to be merely the passive recipient of one and one half hours of intellectual assault. A mental punching bag, if you will.
Tune in next week for the thrilling finale of “The TechCorp Files.”
Tuesday, November 30, 2010
Fiction - Rejection Affects Health
NOTE: This post, though referencing an actual psychology study, is a work of fiction. I use the actual study as a jumping-off point for something entirely fanciful.
Preamble
“Rejection triggers responses in the body that can increase a person’s risk for maladies such as asthma, arthritis, cardiovascular disease, and depression, a new study says. Scientists at UCLA recruited 124 healthy young adults to participate in a lab-based test aimed at determining whether social stress such as rejection causes inflammation, which can have detrimental effects on mental and physical health. Participants were put through stressful tests that were designed to make them feel rejected. Measurements of inflammatory markers were performed on samples of oral fluids taken before and after the tests…. Not surprisingly, the inflammatory biological markers in oral fluids increased dramatically after the stressful tests.”
—“Rejection Affects Health,” WebMD Health Newsletter, 10 Aug 2010
Introduction
Our recent study was a big success. One of the conclusions we arrived at is that further study is warranted, with a widened scope. In our initial study we had recruited healthy young adults; what more light could be shed, we wondered, if we studied all ages?
Our first follow-up study was with seniors. The results are not documented because the sessions did not go smoothly. Several of the participants could not hear—and others could not understand—most of what our test administrators were saying. Moreover, several of the male participants had poorly shaved chins, with little white hairs like Shredded Wheat stuck to their skin, and other subjects drooled, which distracted the administrators.
Much better success was found with other age categories, and those results are documented here.
Test #1 — Six-year-old test subject
Several six-year-old study administrators were recruited and trained in how to make the study subject feel rejected. These administrators very quickly caught on to the study methodology and did an excellent job carrying out the test.
On a school playground, a test subject was selected: an especially cute six-year-old girl who we felt would be unaccustomed to rejection. She was not made aware that she was participating in a test. The administrators, who were also her classmates, set about teasing her mercilessly. The first said, “I’m not friends with you anymore!” The second joined in, “Yeah, you’re like a baby, always carrying your ‘Roo Bear’ around!” The third administrator yelled, “We hate Roo Bear—he smells like dog farts!” Then they all laughed.
The impact on the subject was immediate. Subject bawled loudly for some time. We had trouble getting a good oral fluid sample with our swab, as subject thrashed around and her saliva was diluted by nasal mucous, which was flowing freely from both nostrils, and by tears streaming down into her mouth. Subject would not stop yelling. It took us a long time to figure out what she was trying to say: “It’s not ‘Roo Bear,’ it’s ‘Woo Bear,’ and she’s a girl bear!”
Not surprisingly, and despite the trouble with the oral fluid sample, this social trauma resulted in significant increases in markers of inflammatory activity, with abnormally high levels of tumor necrosis factor-α (sTNFαRII) and interleukin-6 (IL-6). We recommend further testing with this age group, though it has become obvious that it would be wise, going forward, to notify the subject’s parents in advance.
Test #2 — Fifteen-year-old test subject
Subject was a fifteen-year-old bike racer. Administrator was a fellow racer, who was given specific instructions in carrying out the test. Following a difficult hill climb bike race, a group of racers was comparing results and talking about the race. Subject, who did not finish in the top twenty, looked ideally awkward from the outset. Administrator said to the group at large, “Hey, I don’t need this energy bar … does anybody want it?” Others had been instructed to say nothing, and eventually subject replied, “Yeaahh!” Administrator stared at him in disgust and did not hand him the energy bar, behaving as though subject were uniquely exempt from the energy bar offer due to some obvious defect.
While this test initially looked promising, the professor made us feel like idiots by refusing to analyze the oral fluid sample. Apparently the test setup was rendered invalid by the elevated inflammation markers that would inevitably accompany athletic challenges like bike races, and we should have known this. We have thought about trying again with this age group but are feeling a bit demoralized.
Test #3 — Twenty-year-old test subject
A pretty brunette college student was recruited as administrator and instructed to be conspicuously friendly toward a prospective subject in her foreign language class. After some delay, subject eventually asked her out on a date. From the outset of the date (a casual lunch at a café), per our instructions, administrator was oddly cold, refusing to smile or engage subject in conversation. Eventually subject asked her to explain herself, to which she responded, “I talked to my old high-school boyfriend for a long time on the phone last night—he’s at BYU—and we’ve decided to get back together.”
To our great surprise, the oral fluid sample showed no significant increase in either sTNFαRII or IL-6. We interviewed the subject later; here is the most salient excerpt from his statement:
“She was straight-up fly, so I made sure not to get my hopes up. Sure, I was disappointed, but mostly I was trying not to laugh. I was tempted to say, ‘BYU? In
“Anyhow, it’s no biggie. My roommate and I like to compare notes about girls rejecting us. It’s like a running joke. We even have an expression for it—‘me dio calabazas’, which means ‘she gave me pumpkins.’ We love recalling these rejections … it’s almost like keeping a scrapbook.”
Test #4 — Forty-something test subject
It occurred to us that our study should include subjects having the classic risk factors of mid-life crisis. Those in their forties, burdened with mortgages and living in fear of losing their corporate jobs, were deemed ideal. We selected our subject on the basis of his age (forty-one), life commitments (family, Bay Area mortgage), and the fact of his maintaining a non-commercial blog (apparently as a hobby). We recruited a woman of the same age to serve as the administrator, accosting subject at a barbecue. Administrator’s friend began the dialog by asking subject’s wife if she blogged; she took the bait, replying, “No, but my husband does.” Administrator promptly asked subject, acidly, with evident bewilderment and even revulsion, “Why do you blog?”
Subject was speechless for at least ten seconds, before stammering, “It’s because I’m stupid and I don’t have any friends, why do you think?” We immediately swabbed him and found unprecedented high levels of both sTNFαRII and IL-6. A quick scan of our records showed this was in fact the strongest data set of rejection-inflicted inflammation on record. Subject agreed to a brief discussion about his experience. Why, we asked him, was his reaction so strong?
“Well, first of all,” he replied, “she asked the question with such disgust, as if she were asking, ‘Why would you sniff a cat’s butt?’ I mean, ‘Why blog?’ Why do anything? Why do a crossword puzzle? Why knit? It’s like she couldn’t imagine that a person would write just to express himself, maybe improve his writing, and post his stuff to a blog in case somebody might want to read it. Her question seemed like either a rejection of the idea that I could ever offer anything of value to the literary world, or a rejection of the very existence of literary world, like the world has forgotten that there are modes of written expression that go deeper than Twitter or Facebook.”
We asked if that was all. (Subject became even more agitated and we even considered re-swabbing him.) “Isn’t that enough?” he said. Finally, after some reflection, he said, “I guess I’ll admit that, since nobody questioned the idea of my wife blogging, this woman’s incredulity was like a rejection of my masculinity. Like, why would a guy blog, you know?”
Further study is clearly warranted.
Test #5 — Forty-something test subject #2
Based on the success of the last administrator/subject pairing, we again selected a forty-something woman as the administrator and a forty-something white collar husband/father amateur blogger as the subject. This time, the venue was a high school reunion, which we felt would be a perfect setting. (We deny the assertion that this test was an attempt at getting the “high score on inflammatory activity markers”; we are simply trying to isolate acute cases for further study.) Administrator was a friend of the subject’s wife. Subject, again, was unaware that a test was being performed on him.
Administrator, behaving in a friendly manner, casually asked subject if he was on Facebook. He said he was not. She asked if he Tweeted. Again, he replied no. She asked if he did anything social online at all, and he said he had a blog. “A blog?” she said, with unmasked repugnance. “Why do you blog?”
Subject, to our surprise, was placid, even sanguine. “You mean you really don’t know why bloggers blog?” he replied. “I thought everybody knew that. It’s so that they can make fun of people to a wide audience. For example, by tomorrow everybody on the Internet will know that you went around this reunion with your bleach-blonde hair and boob job thinking you were all hot, when really you looked ridiculous because your teeth were stained purple by red wine.”
Thinking quickly, we swabbed the administrator and found sTNFαRII and IL-6 levels that were completely off the charts. Clearly, further study is warranted.
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