Showing posts with label E-Commerce. Show all posts
Showing posts with label E-Commerce. Show all posts

Sunday, December 22, 2019

Online Holiday Gift Guide!


NOTE: This post is rated R for coarse humor and pervasive profanity.

Introduction

It’s gift-giving time! Let’s go gifting! Or better yet, let’s stay at home in our fuzzy slippers and gift from here! Then we won’t even have to touch the godawful shit we’re foisting on friends and family! All we gotta do is pay! We don’t even have to come up with our own ideas, because it’s not the thought that counts—it’s the money! So here is my online gift guide … all the crap you wouldn’t want for yourself but will gladly—for some reason—give to others!

How about a Keurig?

A Keurig coffeemaker is the gift that says, “I know you can’t figure out coffee filters, French presses, Mr. Coffee, or any other normal way of making coffee!” For the hapless, clueless, or just plain lazy, here’s another giant hunk of single-purpose plastic appliance—the Death Star of coffeemakers—to clutter up that kitchen counter!


It even takes little cartridge pods so your loved one can create maximum waste! And when he loads the pod he can pretend he’s slapping a magazine into some hi-tech weapon! But wait, there’s more! Your lucky recipient doesn’t have to make do with plain old coffee: with specialty K-Cup pods he can enjoy blueberry, caramel vanilla, and even French-toast flavored beverages, and pretend he’s one of those loser kids in the Willy Wonka movie! And that’s not all: this little coffee-brewing jewel comes with a 30” cord so if your gift recipient still manages to screw up his coffee—perhaps by running out of K-Cup pods—he can just strangle himself!

Wow, a nostalgic candle!

Look, you can send that former Texan in your life a fabulous scented candle that says “homesick” on it! That way his friends will know he wishes he still lived there instead of wherever he ended up! Kind of like celebrating the lack of agency in his life!


But it’s not just a statement, it’s an actual candle! It smells like dark leather, fresh pine, fish bones, thick lemon slices (which smell different from thin lemon slices for some reason), combined with cyclamen and a touch of sage to summon the big, bold aura of the Lone Star State! And you what else? Since a big Texan man might think it’s a bit wussy to have a fancy candle in his home, it also smells a lot like an old dried-out cow pie! But just in case that seems kind of dirt-baggy, the label informs guests that this candle is “Made in small batches in the USA!” Holy shit, this big-hearted, big-hatted dude is gonna love it! It’s the elegant home furnishing that says “Don’t mess with Texas!”

Internet-connected, voice-activated smoke detector!

This hot little number is for that special person who is good and fed up with standard smoke alarms that, when they go on the blink—and they always do—are impossible to silence. They shriek and howl, as does anybody in earshot, and no little button can ever stop the sound, nothing can, not until you’ve clawed at the alarm, banged on it, and eventually ripped it out of the ceiling, taking those stupid little molly-bolts and a bunch of drywall with it, and smashed it on the floor. Well, those days are finally over for the person lucky enough to be on your gift list! Finally, when this thing goes off—announcing in a computer voice (that is somehow even more excruciating than the standard shrieking) exactly what dangerous vapor is supposedly threatening her home—she just can scream at it, “ALEXA: SHUT THE FUCK UP!


Macho coffee!

Give your boyfriend, husband, father, or son the gift that says, “I’m all about turning every aspect of my life into a pissing contest!” It’s badass coffee in a black package with a daring skull-and-crossbones logo!


And in case that’s not enough to impress his guests, it even has a warning label on the back!


Oh my god, this shit could kill somebody who isn’t ready for a big, bold taste and gobs of caffeine! And you know what? If you bought this poor bastard a Keurig coffeemaker last year and he’s still trying to fish his male ego out of the gutter, this strong-ass coffee will be perfect!

Electric roller skates that are also Segways!

You know that nerdy friend who actually wanted a Segway, but couldn’t afford one? And wanted the Google Glass but couldn’t get on the list? The friend who wishes there was a such thing as a wireless Internet-connected fanny pack? Well guess what? Segway makes “Electric Hovershoes” which are like roller skates you get to stand on instead of wearing! And they’re electric! And they have headlights and taillights!


These things are so fucking weird your friend will think they’re a hoax, until he tries them! Who’s laughing now!? He’ll be so thrilled he’ll almost die, until he finds out you don’t have a pair yourself so he’ll have to go skating all by his lonesome! But guess what? That’s just more babes for him! Win-win!


The Sweetgrass Boxed Set!

That sensitive—and literary—soul in your life probably can’t get enough books about humility, our sacred earth, and how to rebuild our relationships with plants, animals, and humans alike, learning from our plant-based elders. She also can’t get enough beautiful words like “meadow” and “compassion.” So give her the gift of sweetgrass—a treasure trove of books on the subject!


Included are Braiding Sweetgrass by Robin Wall Kimmerer, The Road Back to Sweetgrass: A Novel by Linda LeGarde Grover, Sweetgrass by Jan Hudson, Sweetgrass Basket by Marlene Carvell, Sweetgrass by Mary Alice Monroe, and—just for the hell of it—Eat, Pray, Love: One Woman’s Search for Everything by Elizabeth Gilbert! And they’re all packaged up in a beautiful faux-sweetgrass box lined with—you guessed it!—satin.

Camouflage bedding!

There’s a certain kind of man in your life who doesn’t have the time—or the headspace—for humility, for our sacred earth, for rebuilding relationships, or for plant-based elders. He’s a glowering, brooding type … and you know what he’s brooding about? Security. Protection. He doesn’t pretend for a minute that there aren’t threats—very real threats, clear and present dangers—and being prepared for them always falls to him since the little woman has her head in the clouds over satin-lined gift boxes and journeys to authenticity and belonging, shit like that. Who’s gonna keep this family safe during the most vulnerable time—when everybody’s lying in bed, fast asleep? Well, those dangerous would-be burglars and kidnappers will have to find this family first, am I right? And just try it with these badass camouflage bed sheets.


And guess what? If that intruder bastard’s tactical flashlight does foil the camo, there’s another little surprise in store: this comforter is an American fucking flag! Just so that bitch-ass punk knows what kind of patriot he’s dealing with! If he doesn’t just absolutely shit himself on the spot, he must be blind or something!

Sloth tea infuser!

There’s nothing worse than giving a humdrum gift, right? It’s always better to give your loved one something that causes utter bewilderment. Imagine your mirth when the lucky recipient unwraps this flabby figurine and resists the urge to blurt out, “What the hell is it?!” Well, she’ll figure it out. It’s a (pretend) sloth that your friend or cousin fills with her favorite loose tea and hangs on the end of her mug—or better, on the edge of her glass, so she can watch the lazy mammal appear to pee in her hot water!


And not to worry, this clever little sloth is made of food-safe, BPA-free silicone so it’s soft, non-toxic, and (obviously) tasteless! Your friend can stop worrying about teabags clogging up landfills or compost bins … clean-up is a cinch! She just discards the loose tea leaves, and hell, while she’s at it, the whole damn sloth as well! Throw its arboreal ass out into the street!

Star Wars cookbook!

The perfect gift for that rare, rare breed: the Star Wars fanatic who knows how to cook, or wants to learn! Inspired by Disneyland and the almost incomprehensibly venal cynicism of Hollywood, this actual hardback book is full of recipes for such made-up non-foods as Roasted Kajaka Root, Fried Endorian Tip-Yip, and Parwan Nutricakes.


The recipient’s dinner guests will have no basis to evaluate the authenticity of these dishes, so it’s a can’t-lose proposition! Maybe you’ll get invited over for Laser-Fried Deep Space Oysters (yes, that does mean wookie testicles)!

Freak his shit out!

OMG, do you have one of those boyfriends who’s totally insensitive about others’ crippling emotional problems? The kind of guy who learns that a mutual friend is in therapy and says something coarse about it behind the person’s back, like “Get a backbone”? Well, no time like the holidays to turn the tables! Get that callous motherfucker a pair of custom-printed boxers with your face right in the crotch! 


He’ll be freaking out and sweating bullets even before you insist, quite forcefully, that he put them on! Drag him over to the mirror and say something shocking like, “Look babe, you’ve got me where you want me!” Hold his damn eyelids open like in A Clockwork Orange and make him look at that shit!


When he stammers out some incredulous protest, you’ll be like, “What’s the matter, honey? Don’t you like them?” He’ll be so emotionally shattered he’ll lose his sex drive altogether! He’ll wake up in the night screaming! And then you break up with that insensitive prick! His New Year’s Resolution will be to try to put the pieces of his psyche back together!

Incongruous t-shirt!

Everyone on your list could use a new t-shirt—and this isn’t just any t-shirt. It says “Unicorns are born in July” on it because, well, God, who the hell knows? I guess that’s kind of the point, right? Unless I’m missing something? Damn, this thing is perfect!


Imagine your joy watching that friend, daughter, or sister do the math, trying to figure out when exactly those unicorn parents had sex to give birth in July. Except how long does a unicorn gestate? That’s an easy one—340 days!


Now, you might think this gift is only appropriate for someone born in July who identifies as a unicorn, right? Wrong! Everyone else can wear this shirt ironically!

Vanity beard comb!

If your man not only has a beard that’s so long he has to comb it, but is willing to actually take time doing this, let’s face it: chances are he’s a bit of a narcissist. But that doesn’t mean he’s not vain, too! Make sure you stroke his ego along with his beard, with this beautiful walnut-wood beard comb engraved with “DANGEROUS MAN.”


Yes, he’s not only a hipster, but he’s a bit of a rogue! Kind of a blackguard, really, and not above a bit of savagery—you gotta keep an eye on him! This little folding comb suggests those straight razors that certain murderers like to cut throats with, but don’t worry, these teeth don’t bite! Your man’s beard has never been so soft—and his heart so hard! Are you getting hot yet?

Just a shit-ton of batteries!

You know what’s harder than finding the perfect gift? Charging those stupid nickel-metal hydride batteries! What a pain in the ass. Those stupid chargers with the little colored lights that make no sense—like, why does it light up green when I plug it in, when I’m pretty sure these batteries are dead? Does the light go out when they’re charged, or does this mean the battery is already charged? Is this charger fucking stupid? Well guess what? Your lucky friend or family member doesn’t have to worry about that anymore, because you just gave him a shit-ton of old-school, single-use batteries!


And it’s all guilt-free because he didn’t choose them and it’s too late now to worry about it! For once he won’t be secretly bummed about his gift and thinking, “What am I gonna do with this?” With this inarguably useful gift, you’ll be a damned hero!

Note

In case you’re wondering, all of the above are real products except the Braiding Sweetgrass Boxed Set. All the books listed are real but you can’t actually get them in a boxed set (at least, not yet).

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For a complete index of albertnet posts, click here.

Sunday, November 22, 2015

1-Star Reviews: The Fun & The Folly


Introduction

I’ve blogged before about Amateur Product Reviews:  those reviews that your average joe can post on sites like Amazon, Best Buy, Yelp, etc.  These serve a valuable purpose because we can’t always count on magazine reviews, etc. to be unbiased.  Moreover, it’s nice to see people’s opinions in aggregate; if a dozen or two reviewers complain that the lid doesn’t fit right, chances are it doesn’t.

Being a very reluctant consumer in general, I like to go straight to the 1-star reviews.  I want to know what’s wrong with this thing I’m considering, so that maybe I can talk myself out of it.  I also find that 1-star reviews are the most entertaining.  When consumers feel wronged, their talons come out.

Of course, amateur reviews are as flawed as humanity, and the overall level of discourse is less like your college English class and more like traffic school.  It has recently dawned on me that websites could do a lot better to help consumers separate the wheat from the chaff.  In this post I’ll explain how, and just for fun I’ll throw in a contest.  You might win!


How the review-o-sphere governs itself

The amateur review system has evolved, and some mechanisms are now in place to validate user testimonials.  Supposedly, there are safeguards to detect fake reviews from manufacturers.  Some sites validate that the product reviewed was actually purchased.  And now many sites allow readers to comment on a review, which in many cases means crying foul.

Here’s an example.  A reviewer gave a 1-star review, titled “Symplicity,” to a digital camera.  The review (in its entirety) reads as follows:  “Needed something for my wife to use without too many buttons and knobs. All she has to do is aim and push a button.”  A couple of people commented that this guy probably meant to give this camera the highest rating based on its ease of use.  They’re probably right, and I also liked the comment, “So, you’re looking for a camera that’s like you?”

Amazon keeps tabs on the usefulness of reviews by asking the reader, “Was this review helpful to you?”  It uses this feedback to rank its reviews, so readers can sort by the most helpful ones.  This is a good start, but it doesn’t stop useless reviews from cluttering up the page and distorting the weighted average of a product’s rating.

Yelp offers sophisticated feedback widgets.  A reader can flag a review as useful and/or funny and/or cool.  (I’m pleased to say that one of my Yelp reviews got 4 “useful” ratings, 5 “funny” ratings, and 1 “cool.”  I’m less pleased to report that this review, for Cozmic CafĂ©,  doesn’t actually show up in Yelp’s review listing for the place, which fills me with lots of sour-grapes-based conspiracy theories.)


These feedback widgets are somewhat helpful, but still don’t prevent pointless 1-star reviews from tarnishing the average rating of a product or business.  But there is a way to fix this.  After careful analysis I’ve determined that most useless 1-star reviews fit within one of just four basic categories.  By giving readers four more simple buttons to click as needed, a website could easily gain valuable insight into improving rating metrics.  If some threshold of readers flagged a review according to one of these categories, the website could exclude that review when calculating the average rating. 

Category #1 – the Hapless review

This category covers one of the biggest problems with these reviews, which is a person giving one star when he meant to give five, and vice-versa.  The “Symplicity” review above probably fits this category.  Consider also this 1-star review for the iPhone 6S:  “Great item i had recent.”  Considering that whoever posted this is barely able to operate an Internet-connected device, his calling the iPhone “great” really does attest to its ease of use.  It’s a shame that this would-be 5-star review, masquerading as a 1-star review, is bringing down the iPhone’s average.  Imagine if you could flag this review as “Hapless” to alert Amazon’s star-crunching engine.  (Of course one vote of “Hapless” shouldn’t change anything, but if 20 out of 21 respondents click Hapless, and 0 out of 21 click “Useful,” that’s a solid basis for ignoring the 1-star rating.)

There’s a subcategory of Hapless I’ve observed:  consumers who are the real problem.  A 1-star reviewer may not realize, for example, that the product he purchased needs its battery charged from time to time, or that dropping a smartphone and breaking it doesn’t indicate a manufacturing defect.  I recently bought a bike light despite a reviewer complaining, “The act of taking it off to charge it caused the strap to snap on one side.”  I suspect that something specific about that act—such as manhandling the light—broke the strap, because this review also says, “barely fit my handlebars.”  The directions for this light clearly state it’s not designed for oversized handlebars.  I’d flag this review(er) as Hapless.

Category #2 – the Irrelevant review

Amazon in particular is plagued by this one.  A reviewer has a bad experience with his shipping, or the partner seller, or  the means by which an entertainment product is delivered, and gives the innocent product a 1-star review.  Consider this iPhone review:  “I ordered an i phone 6s 64 GB unlocked. When I got the box I found out that the I phone 6s box contained brown colored clay and no phone or accessories. Very shocking.”

There’s a mechanism for dealing with this—the reader comment feature—but these comments are not always helpful.  Consider these comments on the “clay and no phone” review:   “Liar go ask for refund liar thief,” and, “Not true, probably a Microsoft fan.”

Another example:  a reviewer of Eminem’s latest album wrote, “I spent $16 on this album and it wont play. I wrote customer service and they never responded. Guess I’m just out the money and worst of all still no eminent!”  (I take this as an Amazon problem, as their new Cloud Player has received lots of complaints.)  This review elicited the comment, “Fools like this should lose all internet privileges.”  Love it.

Another reviewer of this album wrote, “this CD does skip very bad.”  Look, pal, you’re supposed to be reviewing the quality of Eminem’s music.  I don’t think he gets involved in pressing the discs.

It’s sad to see products dragged through the mud by reviewers who haven’t actually gotten to use them.  Again, a simple response button could tell the website to exclude these reviews from the average rating.

Category #3 – the Nonsensical review

Sometimes a reviewer receives his product intact, and understands that one star means worst, not best, and yet posts such an inane review that his basic brain function is highly suspect.  Consider this 1-star review of the Eminem album:  “Water for someone else.”  That’s the entire review.  What the hell happened here?  Was this guy typing on a smartphone and was so sloppy it replaced every word of his review?  Or was he starting to say something complicated and just ran out of steam?  Or does he think people will actually understand what he’s getting at?  I can’t see how this review could possibly contribute to a constructive dialogue.

Then you get the reviews from people who are obviously bat-shit crazy, like this review for the Apple Watch:  “Causes cancer. Radiation on wrist can bring rumors to your body. DO NOT BUY!”  Obviously this isn’t a person who would ever purchase this watch … so what gives him the right to review it?

Needless to say these reviews shouldn’t dilute the average rating.  On top of that, as a consumer I’d like to be able to filter out all nonsensical reviews before I even start skimming.

Category #4 – the Weirdly Autobiographical review

I want to be careful with this one because some of my favorite reviews are weirdly autobiographical.  Excess detail isn’t automatically a problem, but some reviews say more about the reviewer than the product or service being reviewed.  Consider this excerpt from a laptop computer review:  “My Dad is an Engineer in both Computer Sciences and Electronics/Electrical with many years of experience, and as such Toshiba could fair well to take some custructive criticism.”  Wow.  This guy seems to have some Daddy issues.  Were both father and son ignored by Toshiba’s product marketing department, or does the reviewer assume technical acumen is genetic?  And what does any of this have to do with this specific laptop?

I was researching old-fashioned razors (i.e., that use the double-edged “safety” blades) and one review reported, “I would say 1 out of ten hairs would just fold down and go under the blade. So I started using my wifes cheap razor to finish the job. Finally she got after me and I went looking for my old razor. I then found a stainless 43c. Although I liked the wood better this one cut just like my old razor.”  I have no idea what a 43c is, or how old this guy’s wood-handled razor must have been, or why his wife and her razor have entered into the discussion.  Don’t get me wrong, I enjoyed this review, but there are 127 other 1-star reviews of this razor and only so much time in the day.

An Apple Watch reviewer wrote, “If you wanna dictate something naughty you can’t do it unless you are alone, in that case use your phone.”  Wow.  Some kind of perv, and I wonder what he thought this watch was supposed to do.

Here’s another jewel:  in a review of the Cozmic CafĂ©, one guy wrote, “I was told they don’t have beer to which I said it’s on the menu and can someone go upstairs and get me one and they said they were understaffed.  As I was walking upstairs with the guy to go get my beer he says...see you later.”  WTF?!  I mean, sure it’s lame to run out of beer, but I’d be pretty scared if I worked at this cafĂ© and some beer-crazed guy tried to follow me upstairs.  I think “See you later” is a pretty reasonable response, especially at a place where (as another 1-star reviewer mentioned) “lately I have heard of multiple fights breaking out there, including ones where thirty year old men beat up teenagers.”

I don’t think reviews flagged as Weirdly Autobiographical should necessarily be removed from the average rating calculation, but it’d be nice to be able to filter them out, or (for bored readers) filter the results to show only these reviews.

And now … the albertnet Fake Review challenge!

What follows is a collection of product reviews.  For each product, there are three reviews:  two real ones plus a fake one I made up.  I challenge you to identify the fictitious review for each product.  Send your submissions to feedback@albertnet.us.  The first person to guess correctly on every review, or the person with the best score when I arbitrarily decide I have enough responses, will get a prize.  I don’t know what it will be, but it will be similar in value to the First Endurance EFS Liquid Shot given to John Lynch, the winner of the last Fake Review challenge.  Win this contest and you’ll be just as famous as he, when I publish your name and photo (along with the correct answers) in a future post.

Review #1:  The Turn of the Screw (novel)


a)   The Turn of the Screw is quite possibly the stupidest and most pointless story I have ever wasted my time on. Purportedly a ghost story, the “ghosts” are nothing more than occasional appearances by the former governess and valet, both of whom are now dead.

b)   A friend told me “I couldn’t put it down.” Couldn’t put it down? I couldn’t pick it up! So hard to read...took me weeks to get through. If Henry James wrote this today, he would NOT get laid.

c)   The story is lousy, the characters are unbelievable, the protagonist is annoying, the plot development is glacial, and the ending is absurd. But what makes this book really bad is the writing.

Review #2:  Apple Watch 

a)   I had a hard time charging the watch.. The instructions read that that the charger attached magnetically to the back of the watch. When I placed the charger to the phone it seems to repel the watch instead of attaching to it. I tried resetting the watch twice but that did not help. I was finally able to get a charge by physically holding the charger to the phone and strapping it down, but this took 8 hours and I only got a charge 62%. It is our assumption that the magnet was placed backwards in either the watch or the charge.

b)   this is poop

c)   i thought this watch would replace my iphone (or actually I wouldnt have to buy one and watch is actually reasonable compared to phone cost) but it turns out WITHOUT THE PHONE THE WATCH DOES ALMOST NOTHING also battery life sux

Review #3:  toaster

a)    Mostly works well except something is catching on the bread and tears bits off that get “stuck” down in the toaster and hard to get out. So I tried to fish it out with a knife (with the toaster off, by the way) and got this big electric shock! My wide actually laughed at me and said next time just turn it upside down and shake it. So I tried that and burned the crap out of my hand! Toaster is going back for sure.

b)   I was so excited to buy a four slot toaster, morning arguments solved. However, this toaster was highly disappointing. The level that lowers the slots down is thin plastic and wobbly. The right side of the toaster quickly stopped lowing. The left side often burns part of the bread, while the rest of it is still cold. Overall, a shotty machine. Do not buy.

c)   I looked on line and read reviews and decided to get this one, HA! This does not even pop the toast up high enough to grab! It says that you get even toasting on both sides, not! It worked for about a week and after that half the side of toast would cook and then only half of a half, When I use the Bagle button the Bagle is cooked on both sides, not one like it should have been.

Review #4: Tom Danielson’s Core Advantage: Core Strength for Cycling’s Winning Edge (book)

a)   I would buy this book but not from somebody who was suspended for doping-specifically for using Testosteron-as a Physiciian I know that Testosteron is useful in the recovery and healing of tissues, especially muscles.If his training was as beneficial as he describes why did he need Testosteron-also being as long in the Pro Peleoton as he ,he must must be pretty stupid not to know how easy it is these days to discover Testosteron.Therefore with me he has no credibility and I will not buy the book

b)   It’s a shame how these books get published. The so-called co-author, Allison Westfahl, actually knows a lot about core strength training and theres lots of useful info here. Problem is she’s a nobody and couldn’t publish a book without tying it to a celebrity name so she let TD (aka Total Douche) pretend to co-write this. Almost worked but she should have hitched her wagon to a clean rider, if there are any left.

c)   I noticed the chapter on doping was missing. Can’t trust a doper. Maybe I will wait for the B sample of this book before buying again.

Review #5: cordless drill

a)   never should have bought cordless drill, remember when drills had a cord and you could just go whip it out and use it, now i always have to plan ahead and charge the batteries, this one particularly bad won’t hold a charge and tajkes forever to charge up do not buy!

b)   Only lasted two years and stopped working while my son was assembling soccer goals. Thought it was the battery and installed fresh one from the charger. My son came running to me yelling the drill was on fire. When I got to the drill smoke was pouring from the battery.

c)   came with black marks along handle, tip and back of drill. case had interior scratches, battery had a charge, and scratches, second battery had scratches. im not talking about scratches you could blame on rough shipping, this thing was dropped a few times outside of its case. nobody wants somebody elses tool. *cough* 


Okay, get those contest entries in! Remember, feedback@albertnet.us

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For a complete index of albertnet posts, click here.

Monday, April 20, 2015

Adventures in E-Commerce - The Kettle Conundrum


Introduction

“Can he really be that bitter?”  A reader of my holiday newsletter, years ago, asked this.  He was set straight by his wife, who correctly construed my newsletter as tongue-in-cheek.  That said, I really can be that bitter, especially after spending half my Sunday shopping online in pursuit of a single basic item.

In terms of making well-informed decisions, consumers have never had it better ... or worse.  We are drowning in (albeit highly useful) information.  Read on for a one-way trip into the retail Heart of Darkness.

No plastic!

My tea kettle died.  (Long, painful story I’ll touch on later.)  My wife suggested we try an electric version this time, remembering the one we’d used when house-swapping with a Glaswegian family.  I have now looked at several hundred electric kettles online.  Every single damn one of them is unsuitable for one reason or another.  Most of them fall down because of:  plastic.

My wife concedes that using Botox is unwise, but it’s amazing how much more passionately she decries the evils of plastic housewares.  If I wash anything plastic in the dishwasher, I hear about it, except when it comes to my bike water bottles.  (I’m guessing that my wife isn’t that concerned with my health, which is my own damn problem, but she’s determined not to expose our children to possible toxins.)  We’re gradually switching to glass storage containers, which don’t stack.  This is inconvenient, but to be honest, I’m wary of plastic myself, especially where boiling water is involved.

I’ve been unimpressed with the electric kettles out there.  Most of them look ugly and bloated, and have these stupid plastic water level indicators like you find on a steam iron.  (Why settle for the heft/swish test when you can have a cool product feature like this?)  Other kettles don’t have the level indicator, but have plastic lids or mesh screens in front of the spout.  Others don’t appear to use plastic, but what if there’s hidden plastic inside?  This is the problem with shopping online.  Fortunately, when shopping on Amazon you can look at the Q&A section, which is often incredibly thorough.

For example, the owner of one kettle assured shoppers that there’s only a little bit of plastic inside the kettle, and it’s up high where the water doesn’t reach.  She even included a link to a YouTube video of the product, where a helpful pair of baristas give an incredibly long demo.  That kettle looked pretty good, until another helpful commenter reminded us that steam will condense on the plastic and drip down into the water.  Reading that was the equivalent of being chased by the boogieman, rushing into your house, managing to slam the door and deadbolt it in the nick of time, sighing with relief, and then turning around to discover that this same boogieman is unaccountably seated on your living room sofa, waiting for you.

The search became even more fraught when we realized some electric kettles are insulated—they have the two layers of stainless steel with the vacuum between them—and once we knew about this, it became really hard to accept the idea of a non-insulated version.  The problem is, all the insulated ones are hideous and/or gigantic and/or contain plastic.

So I went to various non-shopping web pages to research insulated electric kettles, and found dozens of people geeking out over this topic without actually turning up anything useful.  My favorite entry was one guy chiding another for not solving the problem through simple ingenuity:  using a standard non-insulated kettle and pouring the water into a double-wall steel thermos.  This person suggested that to do otherwise was to damage your “greene” cred.  The next question/answer pair established that a) he meant to type “greenie,” and b) I really need to find a better way to spend my time.

I finally did find a really nice, possibly non-plastic insulated electric kettle—the (albeit pricey) Vektra—but it’s only made for the English market.  I guess there aren’t enough Americans drinking tea to warrant a 120-volt version, or maybe the Brits are still sore over the Boston Tea Party.

Perhaps the most exasperating user comment concerned an electric kettle that didn’t have any plastic, but which somehow caused its owner to get headaches.  “I returned it, and now I boil water in a saucepan, and my headaches have gone away,” the paranoid blithering idiot concluded.  I made the mistake of mentioning this to my wife, who (while agreeing this guy was probably a nutjob) suddenly decided she wanted a kettle made somewhere besides China.

Of course I was tempted to argue, since just about everything these days is made in China, but as it happened one of the kettles I’d looked at—a Chinese-made Breville which was made of glass except for the lid—carried a one-star review complaining of a disclaimer printed on the inside flap of the box:  “This product contains chemicals known to the State of California to cause cancer, birth defects or reproductive harm.”  Curses!  How could I feel good about using this product, knowing I’m ignoring a possibly important warning?  Moreover, this heightened my cynicism about the rampant dangers of cheap, mass-produced goods.

(It also reminded me of the sunglasses I bought in Hawaii last summer.  A bible verse accompanying the packaging stirred my curiosity, and when I Googled the product name and the verse, I got all these hits about a lawsuit against the company for failing to disclose carcinogens to Californians.  I tried to return the sunglasses, but was denied.  Now, whenever I wear them, I take flak from my family and from the little voice in my head.  We call these sunglasses the “cancer goggles” and lately I’ve abandoned them in favor of some Ray-Bans I found on a riverbank.)

The search for a non-Chinese kettle

Consider Le Creuset, the venerable French brand.  They make a nice kettle, but is it French, like their Dutch ovens?  Amazon, you will find, is very coy about where things are made.  That said, when paying top dollar, many consumers expect a first-world pedigree, and “Where is this made?” was the first topic in the Q&A for the Creuset kettle.  The responses?  1) “China.”  2) “China ... says right on the box.”  3) “I don’t know.”  4) “France.  I love this kettle!”

Why do people answer “I don’t know?”  Do they not grasp that answering the question is optional, and that “I don’t know” serves nobody?  I see this a lot and it does little to burnish my faith in the human race.  Neither does the response “France” when it’s a) wrong, and b) the fourth response.  Did this responder not see the first three answers, two of which were pretty definitive?  And for that matter, why does anybody answer a question that has already been answered?  It’s not like country of origin is something we can put to a vote.  Someone asked, someone answered ... move on.

I searched Amazon for “tea kettle made in USA.”  I got almost the same search as for “tea kettle.”  Some of the products listed under “made in USA” only seem to be American made; many don’t even pretend (such as Breville).  What ‘s the point of this search?  A Google search was basically useless as well.  I did find some very specific patriot-run websites like usalovelist.com, tea-kettles-made-in-usa.blogspot.com (a retail venture posing as a blog), madeinusaforever.com, etc.  They turned up a lot of products that might have once been made in USA, but no longer are.  It’s kind of sad, the thought that patriots are paying a little extra or giving up a feature or two to buy American, little knowing they’re still getting Chinese products.

Which isn’t to say I didn’t turn up a couple bona-fide American kettles.  One was a funny-looking copper job by Jacob Brumwell ($399.99 from manufacturer; $499.99 at madeinusaforever.com).  What do you get for your money?  Well, for one thing, the website points out that “Copper is sky-high on the commodities market today.”  I looked it up.  True story:  it’s up to almost $3/pound.  This kettle, which looks like it would only make a few cups, putatively weighs three pounds.  That’s almost $9 right there, in materials alone!  The website also points out, “Buy American and save jobs.”  Fair enough, but how many Americans are employed making $400 kettles?  And how good are these jobs?  A few decades ago I worked for awhile at an American factory, and it was staffed entirely by Filipinos with green cards who were making minimum wage with zero opportunity for career growth.  I’m sure they were better off in the U.S. than in their homeland, but that doesn’t mean they weren’t being exploited.

The other American kettle I found carried this caveat (from madebyyankees.com):  “The parts are German, assembly occurs in the U.S.”  I think I can handle that.  And the price was quite a bit better:  $9.86.  You might assume I was thrilled to see this, but for that price I was skeptical.  It’s made of glass, which just seems weird for a stovetop kettle, even if the glass is German.  Sub-$10 just says “shoddy.”  And I’ve had enough of shoddy kettles.

(Which brings me to how my family came to need a new kettle.  Our beautiful English-made Simplex copper kettle, the platonic ideal of tea kettle, was ruined when one of the kids failed to put the lid on properly so it didn’t whistle, and all the water boiled away.  The replacement, miraculously, came in the form of another Simplex copper kettle my wife found at a garage sale right next door.  Our neighbor sold it for practically nothing, out of sheer bitterness.  “It’s not like the old ones,” he warned.  “It’s a piece of shit.”  It really did seem chintzy compared to our old one.  For one thing, the knob on top was plastic instead of wood.  I could live with that, though once you’ve enjoyed the platonic ideal of anything, it’s hard to come down.  The big problem was that the lid didn’t fit right.  We went into this second kettle knowing that sometimes, randomly, steam would escape around the lid so it wouldn’t whistle.  Eventually somebody failed to notice a whistle failure, and the kettle boiled dry, following which it would randomly drop bits of metal in the water, probably detached lead solder so we’re going to go crazy.  I can see why my neighbor was so bitter:  this is a $200 kettle.  Both Simplexes are in the garage now, haunting me like ghosts.)


So, the $9.86 American-made kettle, made by Medelco, has a four-star average Amazon rating, across 2,773 reviews.  That’s a lot of positive press.  On the other hand, one of the one-star reviews complained that the kettle “randomly shattered in my hands.”  That’s a bit more solid than “gave me headaches,” but I still take 1-star reviews with a grain of salt.

Which brings me to the Q&A for this little number.  The first question was, “I love the font on the kettle in the photo—a nice helvetica—but i hate the writing on the kettle that i received—comic sans? can I trade it in?”  For the record, the text printed on the kettle, “Whistling Kettle,” is as ugly as it is pointless.  Still, this seemed nit-picky for a $9.86 product.  There were eight responses to this question.  The first:  “that was a photo from a beta release of the kettle. it turns out that helvetica will disrupt heat distribution and cause the water to heat unevenly. comic sans works much better for this purpose.”  I burst out laughing, and realized how generally irked I’d become through my hours-long kettle research.  The snotty response gave me a nice release.

So did some others.  “We should get together and have a Medelco Kettle smashing rally to punish this insolence!! I'm with you on this. I've had a deep-seated hatred for Comic Sans ever since our local county used it on my grandfather's death certificate.”  And, “I was about to buy this kettle until I found out the font was not the one pictured. Ugh. The sheer nerve of tea kettle companies these days. Disgusting.”

After that mirthful interlude I got back to business.  This damn Medelco appears to have a plastic top.  I looked at more Q&A to confirm this.  But first I happened upon questions about the kettle’s true country of origin.  Two buyers contacted the company and were told the glass is made in Germany, the lid in China—of phenolic plastic no less, which the second correspondent helpfully pointed out is “corrosive to the eyes, the skin, and the respiratory tract... and can be very harmful to the central nervous system and heart; causing dysrhythmia, seizures, and even coma... and if that isn't enough, it can also negatively affect the kidneys and liver.”  (You know what?  The first four ailments were enough.)   A third guy disagreed:  “I spoke with the owner and met her dogs. The freakin' thing is completely assembled here in the US. The plastics are made in the USA and the glass is from Germany.”  Met her dogs?  Is that the gold standard for establishing one’s authority, or is this guy just another joker? 

Un-American, but still somehow okay

Finally, I found my kettle.  It has absolutely no plastic, and is practically made in the USA.  Practically?  Well, here’s the deal.  It’s made by All-Clad, which is an American company that makes extremely pricey stuff.  The Amazon product description of this kettle includes this little tidbit:  “Today, All-Clad cookware is still handcrafted in Canonsburg, Pennsylvania, with American-made steel—the same way it was four decades ago.”  Even a savvy consumer could be forgiven for concluding that this kettle is made in USA, which it isn’t.  The Q&A tally responses to “where is this made?” are as follows: 
  • 3 ambiguous responses  (“I do not know,” “Nothing indicating ‘made in ...’ & I can’t recall CoO listed on original box,” and “Where ever  All-Clad is made!! ??”)
  • 4 incorrect “USA” responses (“Made is [sic] the US,” “definitely made in the U.S.A.,” etc.)
  • 10 “China” responses (the most useful being “I called All Clad and they said the tea kettle is made in China ... [but] in an All Clad factory, not sub-contracted out”).
Well, at least the product description is (essentially) honest.  After all, a kettle isn’t (technically) cookware.  You don’t cook tea, per se.  I mean, it’s not like water is raw.

Meanwhile, the All-Clad folks recognize that stainless steel is a horrible conductor of heat, and thus use an aluminum core in the base of their kettle.  I have to respect their design work, which was almost certainly done by an educated American citizen with straight teeth and bright prospects.

My wife happened by, saw the photo of the All-Clad, and was immediately smitten.  I told her the inconvenient truth of its being Chinese, but she didn’t balk.  I think she’d given up on the not-made-in-China dream, just as she’d abandoned all hope of an insulated electric kettle or an electric kettle that wasn’t part plastic.  Myself, I was so exhausted by silly Internet research, I’d have settled for a stolen, Klingon-made kettle with phenolic plastic bits and an asbestos liner.  I suggested to my wife that she head over to Sur La Table (or “Sur La Yuppie,” as I call it) and buy  the All-Clad. 

(Is it ironic that, instead of wasting the time and energy of a salesperson at a brick-and-mortar store, only to purchase the product online just to save a few bucks, I instead wasted the computer server cycles and Internet bandwidth of an online retailer before purchasing the product in a brick-and-mortar store, even though this cost a few bucks more?  Perhaps it is.)

My wife, accustomed to my tirades about wasting money, said, “I can’t believe you’re sending me to Sur La Table.”  I clarified:  “Yes, but only for this kettle!  I don’t need any backup grapefruit spoons.”  We really do have a set of needlessly exquisite grapefruit spoons from Sur La Yuppie.  When my wife brought them home, I said, “Where have these been all my life?!”

So, you may be wondering, how is the Chinese-made, all-metal, non-electric, non-insulated, local-tax-base-supporting All-Clad kettle?  Well, it seems fine.  It whistles.  It looks good.  It’s nice and hefty (which has doubtless earned it a few one- or two-star reviews because someone’s grandma struggles with the weight).  It does boil water (though it takes 50% longer to do so than our old Simplex copper kettle).  I’ve had several cups of tea and no headaches.  If the Iron-Clad gets discolored, or the handle gets too hot, or it gets liver spots on the inside, or any of the other pitfalls occur that I’ve been warned against by helpful Amazon reviewers, I’m going to look the other way.  I don’t intend to do any more kettle shopping unless this one randomly shatters in my hand.