Showing posts with label GDPR. Show all posts
Showing posts with label GDPR. Show all posts

Saturday, March 29, 2025

What Is ChatGPT Great At (and Not)?

Introduction

If you are reading this post long after its March 2025 publication date, you might become puzzled at its many failings until you realize, “Oh, wait, this was written back when Dana wrote his own blog posts instead of assigning them to GPT-28-turbo-XL-prime! The lameness is because he did his own very light research instead of basing his observations on the entire body of knowledge of the Internet, and because it’s a plebian human voice instead of an infinitely exalted and witty A.I.!”

I have now blogged 14 times about A.I. and its evolution. My last ChatGPT check-in was about three months ago. The A.I. version hasn’t changed since then; as of this writing it’s still GPT-4-turbo. But what has changed is the range of tasks I’ve experimented with. I now realize my previous posts failed to appreciate some of the things ChatGPT does really well. This post showcases those, while also providing commentary on what the A.I. still does not excel at (and likely never will). You’ll also learn more about why you may have seen an annoying banner about cookies at the top of this blog.


Caveat

This post is mostly about ChatGPT though it touches on Google Gemini. What it doesn’t cover is the “Visual Look Up” feature on Apple’s iOS platform that leverages “Siri Knowledge.” I don’t currently own any Apple products (except an iPod mini in a drawer somewhere) so all I know about Siri is that it did a comically poor job of identifying the breed of my brother’s cat today, based on this snapshot he sent me:


How an A.I. could think any image looks like both a cougar and a wallaby is beyond me. I’m going to assume Apple is so far behind in the arms race that we can simply ignore it for now.

Real-world problem solving with GPT-4-turbo

Until recently I’d only messed around with GPT-4 for the purpose of evaluating it (and, whenever possible, mocking it). But then I hit upon a real-world use case and dove back in. My motivation, which I’m sure you’ll relate to, was: HOT CASH MONEY. Who wouldn’t want this, other than those tedious killjoys who spout aphorisms like “Money is the root of all evil”?

By way of background, I’d noticed that the albertnet page view count had soared in recent months. It took this blog something like 14 years to reach a million page views, but in the last six months alone I’ve now seen almost 1.4 million more. But then, isn’t this how the Internet works? Moore’s Law? Nielsen’s Law? All that compounding magic? In the whole time I’ve had this blog I never even considered monetizing it through ads, but every man has his price. (I’m not sure exactly what mine is, but I reckon I’ll know it when I see it.)

Driven mad with money-lust like one of the guys in “Treasure of the Sierra Madre,” I needed answers—fast. So I asked GPT-4-turbo, “My blog, www.albertnet.us, has received 1.2 page views in the last three months and traffic is increasing. If I turned on Adsense, approximately how much money would I earn per month?”

Yes, “1.2 page views” is a typo, but I didn’t make it here … that’s actually what I asked ChatGPT. It replied, “What the hell do you mean 1.2 page views? How do you have 2/10 of a page view? Did some user barely see the screen, like out of his peripheral vision? Or are you just whacked out on coke and smack and typed your query wrong?”

Okay, you got me … that’s not at all how GPT replied, though honestly I think that would be the better answer. What it actually provided was a lengthy essay, full of data points and computations, answering this useless question. My favorite part of the response was, “Number of Page Views (Traffic) – You’ve mentioned you have 1.2 page views in the last three months, which is approximately 400 page views per month (assuming the traffic is consistent).”

Huh? How do you get 400 by dividing 1.2 by 3? I guess the chatbot arbitrarily assumed the figure I provided was in thousands. That’s a pretty big logical leap, and GPT didn’t document the fact of this assumption. It then proceeded to run a bunch of calculations based on 1,200 views, the punch line being that I could make about $2/month. So the more succinct answer would have been, “Dream on, bloggy-boy.”

When I corrected my original query to 1.2 million page views, GPT-4-turbo reran its calculations and informed me that I might expect to earn something in the neighborhood of $2,000/month in passive income. Now we’re talking! It did suggest a number of caveats, such as how my  results might be affected by the geographical location of my readers, the positioning and type of ads, ad targeting, how well ads match my content, user engagement, and so on. I asked it a bunch more questions specific to Adsense, whether GPT’s estimated click-thru rate (CTR) assumption is realistic, etc. While it provided all kinds of useful info, it missed one very important rule of thumb: if something seems too good to be true, it probably is.

I mean, come on … albertnet is a blog about nothing. I’m not going on political rants that cause trolls to leave endless acerbic comments and then forward my post to 90 friends with an exasperated preface like “can you believe this shit?!?!!?!” If all it took to create a nice passive income stream was to blog every single week for 15 years straight so that after more than 3,500 hours of writing you’ve amassed over 750 posts, comprising over 2 million (juicy, searchable) words, then everybody would be getting into this business, obviously. If quality, rather than nudity, attracted people’s attention, every liberal arts grad on the planet would be driving a Benz. (Well, except for me, because regardless of my income—actual, theoretical, or pipe-dreamed—I will always be the world’s cheapest man driving a used Volvo.)

I feel really bad for the earnest blogger who sees all this traffic growth, does a basic ChatGPT query, thinks he can trust the response, and makes a lot of effort adding ads to his blog to harness this new fountain of riches. I hope nobody is that naïve. Since I’m not, my first impulse was to get a second opinion. So I put my query to Google Gemini, without the typo this time, and it gave me a very similar answer: I could make right around $2K a month, just for setting up Adsense and then sitting on my ass!

This seems like the kind of claim I’d get from a spammer. In fact, I’m going to check my spam right now to look for this kind of hoax. Hmm, that’s odd. Though 22 of my 50 spam messages are from recruiters, none is this specific. I do, however, have a message from “Super-size” titled, “Now imagine each night, having 5 or 10 concubines around you, each one craving your masculine essence in them. #632352.” This subject line is interspersed with various emoji including, oddly enough, an avocado. Is avocado a concubine’s favorite food? Let me ask ChatGPT. Okay, it replied in the negative, pointing out that concubines were prominent “in ancient or medieval times, when avocados were not available in their regions.” I think the innuendo of “in their regions” was accidental. (And now I’ve realized how long and pointless a digression this has been. I’m tempted to apologize, except this might end up being my favorite paragraph of this entire post.)

The caveat GPT-4-turbo should have provided is, “My calculated revenue assumes the page views are from actual readers, not bots.” The idea of bots grossly polluting my page view stats was my natural assumption, but not one GPT addressed. I think this is an important object lesson: it doesn’t matter how useful A.I.’s responses are if you don’t know to ask the right question. Perhaps A.I. will advance to the point that it would not only sanity-check my page view stats, but would be the one to keep an eye on my blog traffic to watch out for moneymaking opportunities in my stead. (If and only if it knew albertnet to be an amazing viral sensation for reals.)

Where ChatGPT shines

After feeding me all that false hope, ChatGPT asked if I’d like help setting up Adsense on my blog. I decided instead to enlist its support vetting the quality of the page view stats. Having drilled down a bit on my own (which Blogger doesn’t make super easy, by the way), I discovered that page views from France were 12% of my total over the last six months, 14% over the last three months, and 39% over the last 30 days. I shared this with the chatbot and queried, “Is there A.I.-driven or bot type traffic that would originate in France that could artificially inflate the metrics around my readership?” (I now regret the specificity of this, as I was clearly “leading the witness.”)

ChatGPT responded with a clear and detailed essay about the probable causes, including “Bot Traffic (Most Likely Explanation).” It filled me in about scrapers and SEO crawlers and A.I. training bots, and suggested I use Google Analytics to investigate further. This ended up being an excellent suggestion and led to my most engaged use of GPT ever.

First I quizzed the chatbot about whether Google Analytics has a free version (it does), whether I’m giving up any privacy (basically not), etc. Then I set up Google Analytics (aka GA4), which was pretty straightforward, except I noticed in the Terms of Service that I’m expected to comply with GDPR (the EU General Data Protection Regulation) when gathering this detailed user data. I happen to know what GDPR is, so I asked GPT all about it, in terms of what I’m really expected to do to comply. It turns out that compliance is a royal pain in the arse (my words, not ChatGPT’s). Since I do get readers from Europe (whether it’s 39% of all traffic or not), I need to have a publicly posted privacy policy and a banner announcing my use of cookies (which is how GA4 can track usage). I almost abandoned the whole project, on the mere assumption that my page view stats are so obviously bogus I don’t need to expend all this effort verifying it, but then … what if these traffic stats aren’t bogus? What if I really could just sit back and rake in money? Isn’t it worth spending some time and effort investigating the possibility?

I asked GPT for some nice boilerplate text for the privacy policy, and though much if its response was unusable, some of it was good, and if nothing else this rough draft prevented writer’s block and paved the way for my policy, which you can read here and which I’ve linked to in my blog’s footer. (I’ll need to revise that policy pretty radically, as you shall see, but it’s probably a good thing to have anyway.) The harder task was creating that cookie banner, since it’s not just a static digital placard but an actual functional utility that captures a user’s cookie preferences and turns them into policies that impact the behavior of GA4. That is no small feat, and probably nothing I’d tackle on my own.

Before I pressed on I had a long, rambling discussion with ChatGPT about how to get everything going. I learned a ton, including info about the following:

  • The various metrics I’d be able to get from GA4 (i.e., is this truly worth it?)
  • What free utilities exist that could be leveraged for setting up the cookie banner and how to choose the best one
  • Approximately how long it would take to set up the banner based on the chosen utility
  • How to create a Google Tag and write an HTML script for my blog’s template that would invoke it
  • How to create the HTML script that would invoke the banner
  • How to pause GA4 if I have trouble invoking the banner (spoiler: I did)
  • How to back up my blog’s HTML template before messing with it (though GPT didn’t suggest this, which again illustrates the difference between a) being able to describe how to do something, and b) taking the initiative to do that thing)
  • How to debug my script and figure out why it’s not working

These weren’t just general instructions it provided that I’d have to suss out on my own. GPT4-turbo provided sample script text that actually worked (eventually). Here’s an example of its suggested script:

 <head>
    <!-- Your other head tags -->
    <script async src="https://www.googletagmanager.com/gtag/js?id=YOUR_TRACKING_ID"></script>
    <script>
        window.dataLayer = window.dataLayer || [];
        function gtag(){dataLayer.push(arguments);}
        gtag('js', new Date());
        gtag('config', 'YOUR_TRACKING_ID');
    </script>
</head>

To reiterate, I am not a seasoned HTML jockey and would have struggled with this syntax, to say the least, were it not for the chatbot’s help. And even if I had originally built my blog from scratch (i.e., coding all the HTML myself without a Blogger template), I’d have been rusty enough now that I’d have been wise to leverage GPT for this task anyway. As I went through all this scripting, it dawned on me why a lot of people are worried about A.I. taking our jobs. This is just basic HTML but GPT was hugely helpful; If I were a full-on programmer and suddenly became (say) twice as efficient because I was grabbing blobs of basic code for simple operations instead of creating them from scratch every time, I’d naturally consider how all my colleagues have also become twice as efficient, and I’d start to worry about my employer realizing they could make do with half their programming staff. Scary stuff.


The upshot

Once GA4 was up and running, ChatGPT was very helpful in walking me through understanding all its metrics, not all of which were very intuitive. In a perfect world, I’d have discovered an average engagement time of ten minutes per post, indicating actual human readers. In reality, I learned that—guess what?—average engagement time is under three minutes, and GA4 shows way fewer page views than the Blogger stats. In other words, Blogger most likely is reporting on a lot of bogus visits from bots. If ChatGPT were like a really cool know-it-all big brother, it would have said, in response to my very first inquiry about the growth in traffic, “Dude, don’t trust the Blogger stats. They’re useless.” I wouldn’t have had to do all this research.


After asking ChatGPT a bunch of questions related to the delta in traffic as reported by each platform, I had it recalculate the ad revenue I might hope to get from my blog in light of the better data. It estimated about $0.40/month, and then went on to suggest a whole bunch of ways I could improve user engagement. I then led it on a thought exercise about how much of the real traffic is based on old posts, since a) albertnet posts are not timely, and b) the longer a post is up, the more views it will gradually accrue. GPT agreed with my assessment: that any improvements going forward would only marginally increase traffic and engagement, as they’d only apply to new posts.

Next I asked GPT for its best guess as to how much improvement I could achieve if I implemented all its suggestions … double? triple? tenfold? It replied that “doubling or tripling engagement is probably a reasonable and achievable short-term goal.” (This doesn’t impress me as intelligent … I think the chatbot is just highly suggestible.) I went on to ask, “Do you think it’s worth implementing these strategies with the goal of monetizing my blog through ad revenue?” It provided another long essay that concluded, “Yes, but with realistic expectations … treat ad revenue as a potential bonus or passive income stream, and consider other monetization strategies as well (affiliate marketing, sponsored content, or selling your own products/services).”

And this is where, I think, A.I. is still falling short. It’s great at helping the user with nuts-and-bolts technical tasks, especially those of the type performed countless times by other users (for example, inserting scripts to invoke GA4 and/or a cookie banner). But synthesizing a lot of information and drawing the best conclusion is still beyond its ability. By its own reckoning, my real, human traffic would bring in $0.40/month, and by implementing all its suggestions I might triple user engagement … but it failed to grasp that earning a mere $1.20/month isn’t worth any amount of effort. A.I. was ultimately unable to suggest the right strategy for me to take regarding my blog.

One last thing…

The sad part of this tale of exploration is how useless all my effort has ended up being. If I had any reason to suspect that, after fifteen years, my blog would suddenly go viral, I could keep an eye on Google Analytics to savor my success … but I don’t. I might as well be a frog looking in the mirror every morning to see if I’ve miraculously become a prince. Not that I actually care, mind you … as described here, I’m happy to be a humble frog croaking out my unsung song. But there’s no point bothering new readers with that cookie banner, especially since—as I recently discovered—the damn thing doesn’t even work.

This is another thing ChatGPT overlooked … it failed to suggest that I actually put that banner through its paces, which I’ve now done. Through basic experimentation I’ve discovered that it doesn’t end up mattering what preferences the user selects … his session is duly recorded in GA4. (Only if a user uses a Private or Incognito window are his sessions ignored … even if he allows all cookies.) Meanwhile, site visits from mobile users are not counted at all by GA4, I have just determined. That may be because I never got the banner to work on mobile, and Google can tell this and wants to observe the GDPR rules.

So now I have to go shut the whole thing down, to maintain GDPR compliance. The entire exercise was (to borrow from Shakespeare) “the expense of spirit in a waste of shame.” (Shakespeare was writing about lust, but I think his sonnet also covers the lust for money quite nicely.)

Check back in a week or so and (with ChatGPT’s help) I’ll have backed out the GA4 scripting and gone back to an unstudied, non-monetized blog with no banner. My privacy and cookie policy will have had a makeover as well. I’m no richer for this little exercise, but a bit wiser, and now you are too.

Other albertnet posts on A.I.

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Email me here. For a complete index of albertnet posts, click here.

Thursday, March 6, 2025

Original, Now Defunct albertnet Privacy & Cookie Policy

Before you proceed...

What follows is my original albertnet Privacy & Cookie Policy, which I created when I was trying to get more usage information about this blog and had enabled cookies. When any website uses cookies, it is responsible for complying with the General Data Protection Regulation (GDPR) defined by the EU. Part of this compliance is posting a policy like this. I created the policy below in kind of a hurry, so it is not very entertaining. Moreover, I have since changed my mind about user analytics and stopped using cookies. Thus, the policy below no longer applies. I am leaving it here as a cautionary tale for anybody who dabbles in the dark arts of monitoring user engagement. It is also, I suppose, somewhat instructional about the general behavior of cookies, etc.

For my current Privacy Policy, ignore everything below and click here instead. That is my actual, up-to-date policy, which is not only accurate but, I hope, a lot more entertaining.

Summary

Brief summary: you will now see a notice about cookies the first time you visit albertnet (or visit on a different device or after clearing your cache). If you quickly dismiss the cookie banner by clicking “I decline,” cookies will not be used on your albertnet sessions. If you click “I agree” or select preferences and manually enable these cookies, I will start getting certain information about your session (e.g., whether or not you’re a return user; how long you spent on the page; what type of device you used; and your city and state) that I never got before. But nothing will personally identify you, and your session info will be like a bit of plankton in an ocean of it. This new website behavior is an experiment and I may go back to the way things were, in which case I will update this post. So, in short: you have nothing to worry about and don’t need to manually opt out of anything! The rest of this post provides details on this, in case you are interested. Otherwise, feel free to bail and go check out a more amusing post!

(If you are on mobile and do not see the notice about cookies, they will not be used. I am still trying to get that part working.)

Introduction

As the sole proprietor of albertnet, I respect your privacy and am committed to protecting your personal information. This Privacy & Cookie Policy explains how I collect, use, and store data when you visit my blog.

Please bear in mind that in general terms, you are not providing much information—certainly no personal data—to albertnet, and you never have. You are just here reading, unless you post a comment. Other than that, only bare-bones aggregate information has ever been gathered in the first place, and I never saw it. What’s changing is that I have recently enabled Google Analytics for this blog. This will make certain data available to me, but again, none of it is personally identifiable. There is nothing you need to worry about, but you can read on to get more detail.

Why I am using cookies (at least for now)

I turned on Google Analytics for albertnet to analyze site traffic, so I can better understand how visitors interact with my blog. I am doing this out of curiosity. Existing stats (i.e., from Blogger, before I turned on Google Analytics) have been giving me perplexing insights lately, such as a steady increase in page views originating from France. This could mean my posts about a week of bicycling and eating my way through the French Alps (for example, this post) really resonated with French readers. On the other hand, it could mean bots, scrapers, or spam crawlers are being routed through data centers in France. Or, it could be somebody is stealing my content to generate their own pages and using a VPN to look like he’s from France, just to be sneaky. Or it could be none of the above.

Above all else, I seek to understand if my page views represent actual humans vs. A.I.-driven malfeasance. What will I do with this information? I don’t know yet. Maybe nothing. I guess it depends on what (if anything) I learn. But I promise I won’t (and actually can’t) use this information to target you for any communication, or to make my blog addictive, or to leverage your data in any way for any personal gain. But I do want you to understand that the Google Analytics platform uses cookies, so that is a change for albertnet.

(To reiterate the message at the very top of this post, I no longer use cookies on albertnet.)

What is Google Analytics?

Google Analytics is a service that helps a website owner understand how visitors engage with the site’s content. Google Analytics collects data such as:

  • IP address (anonymized)*
  • User location (country, city)
  • Device and browser information
  • Pages viewed and time spent on the site

*A word on IP addresses: I don’t know how or why anyone would seek to fetch these and if there is a way to see this information I won’t be seeking it out. I also don’t know what “anonymized” actually means in this context. Regardless, chances are extremely high that you use a dynamically assigned IP address from a giant pool maintained by your ISP, which could no more identify you than a seat assigned to you on an airline flight. (Less, actually.)

Google Analytics uses cookies to track this data, but that doesn’t mean they’re suddenly seeing you naked or anything. A cookie can tell Google Analytics that you are the same person who came to albertnet last week. It can then report to me that I have x number of return visitors today. It can say what posts you checked out and how long the pages were open. It won’t be able to tell me who you are, or whether you actually read anything, or whether you laughed.

The cookies in place on albertnet are not used for any other purpose than Google Analytics. I wouldn’t know how to use them in any other way even if I could.

Types of cookies used

Google Analytics uses the following types of cookies:

  • Essential Cookies: These are necessary for the website to function and cannot be switched off. I suppose they have  always been used. This would also be a good name for a bakery.
  • Functionality Cookies: These are used to enhance your experience by remembering preferences (e.g., language or region). I suppose they have been used in the past as well.
  • Tracking Cookies: These cookies allow albertnet to track website usage through Google Analytics, helping me understand visitor behavior. They do not track you across different sites.
  • Targeting and Advertising Cookies: These do not actually apply and are never used on albertnet. I used a third party utility for the cookie notification banner and this category comes with it. Leave it off (and even if you turn the toggle to Active, nothing will change).

Consent and your rights

By viewing this site, you consent to my use of cookies for the purposes outlined above, if and only if you consent. As I have said, you are given the choice and the default behavior if you click the Decline button is to turn off all but the essential cookies. You can manage your cookie preferences at any time via the “Update cookies preferences” link at the very top of the page. I do encourage you, if you are comfortable doing so, to enable the tracking cookies, as this will help me learn about your usage. (To reiterate, these cookies do not track you as you move around on the Internet; they only gather metrics about your visits to albertnet.)

I hope you didn’t find that banner annoying. Oh, and by the way, if you’re on mobile, you probably didn’t see a cookies notification banner at all. I haven't gotten that part working yet (which means mobile users aren’t represented in the analytics, so the Brave New World is looking a fair bit like the timid old one).

How I protect your data

While Google Analytics collects data like location and usage patterns, it ensures that this data is anonymized and stored securely. This blog does not collect personally identifiable information unless you choose to post a comment below (which you can do anonymously if you prefer). If you click on a “contact me” link like this one, obviously any information you share in that email is visible to me, but then you know that already.

How I protect the privacy of people I write about

You may have noticed, on this blog, that when I refer to a person who is not a celebrity, I tend to use a single initial rather than a first or last name (e.g., “E—’s handwriting is a bit hard to read”). If I write unflatteringly about a person, the initial I use may have nothing to do with the person’s actual name. If you see an actual name spelled out in these pages, it usually means that either the person gave me explicit permission to use his or her name, or the person has passed away. Like I said, I take privacy seriously. (In the early years of albertnet I was not quite so disciplined about this. My policy has become more stringent over time.)

Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access any personal data I may hold about you (which in the case of this blog is nothing anyway since I never do web forms and don’t even know how)
  • Rectify or update your data if it is incorrect (which also doesn’t really apply)
  • Delete your data if requested (though this would be limited to your location, device and browser information, and time spent on the site)
  • Withdraw consent for cookies at any time

Grammar errors in the cookie notification banner

Yes, I know there are grammar errors in the language of the notification banner and its various tabs. It is all boilerplate text and I lack the ability to edit it. You get what you pay for, and I have been called the world’s cheapest man.

Updates to This Policy

I will undoubtedly update this Privacy and Cookie Policy from time to time. Please check back regularly for any changes. The last update was on March 7, 2025.

Conclusion

Thank you for visiting albertnet and wading your way through this policy. I am sorry this post has been so boring, but it’s not a scintillating topic, after all; I had to create this policy quickly to reference in my footer, and I had to implement the footer and the cookie opt-in banner immediately upon turning on Google Analytics (to be compliant with GDPR).

If you have any questions about this policy, or if you wish to exercise any of your GDPR rights, feel free to contact me here.

Reminder

If you somehow missed the notice at the top of this post, this policy is no longer accurate. For the current, up-to-date albertnet Privacy Policy, click here. 

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For a complete index of albertnet posts, click here.

Friday, December 6, 2019

Interview with Santa Claus


Introduction

In his most in-depth and personal interview in years, Santa Claus reveals the trials and travails, the pressure and preoccupations surrounding this most hectic season.

Interview with Santa

Santa Claus breezes through the kitchen into the family room of his North Pole home, rosy-cheeked and jolly and looking very much like he might say “Ho, ho, ho.” No, he’s not rocking a bright red suit with white trim and a wide black belt, and he’s not as rotund as most pictures portray him, but it’s unmistakably Santa. He’s dressed casually in a comfy button-down shirt that turns out to be a Saturday Stretch Flannel from Lucky Brand. His wife bustles in the background, brewing coffee and baking cookies in honor of my visit. Other than the dark windows—there hasn’t been sunlight or even twilight here since October—and the near-chaos in the nearby workshop, we could be in any nice old couple’s cozy home.


Santa, thanks for having me up again … it’s been too long. You’re looking good—have you lost weight?
Well, yeah, I think I’ve dropped about twenty pounds, so I’m getting around a bit easier—but of course, I’m still as old as ever. Older, even!

Are you on some kind of diet? Paleo, maybe? Ketogenic?
Heavens no, I never dabble in that stuff. The main thing is, my contract with Coca-Cola came up for renewal and we just couldn’t agree on terms. Decades of partnership, up in smoke. So I’m not drinking that stuff anymore, which is the only change, but the pounds have just melted off!

Well, that’s good to hear. I’ve always wondered, frankly, how you can be as spry as you are, with millions of families leaving cookies out for you on Christmas Eve. Do you gain a lot of weight on the big night?
Not at all, I’m running around in a frenzy the whole time, and remember, I’m going back up those chimneys as well! And those cookies people leave me … not to sound ungrateful or anything, but I bring most of those back to my elves. They really dig that.

Speaking of the Christmas Eve frenzy, of course the holiday season is starting to build toward that crescendo. How are you holding up?
Well, it’s always kind of terrifying to think of how much has to happen between now and the 25th, but I’m used to it. In some ways I guess it’s actually getting easier.

How so?
Well, to be honest, business is falling off a bit. More and more, the kids are asking for digital products, and that’s never been my bailiwick. And these Gen-Z kids are all about “experiences” which means even less stuff for me to manufacture and deliver.

Does that bother you at all?
No, no … it’s never been my job to shape anybody’s tastes. I just need to make sure that what kids ask for, they get.

Provided they’ve been good, of course…
Oh, don’t get me started on that!

Actually, I was going to wait a bit for the uncomfortable question, but since we’ve stumbled into it, let’s just bash on. You’ve been under some pressure about privacy concerns … would you care to talk a bit about that?
Well, sure … everyone else has had their say, I don’t mind having mine. Look, it’s no secret I have a long tradition of making it my business which kids are naughty, which ones are nice, and so forth, and naturally I’ll leverage technology to do that efficiently. My business is all about scale—I mean, look at the population growth I have to deal with—so efficiency is always front and center. How could I not leverage the Internet for that? But I have never shared any of my customer data with third parties. In principle I collect and use personal data only to the extent necessary to determine which kids get gifts and which ones don’t. I do receive letters from kids via email but I have secure servers and a strict data retention policy around that. And to be honest, this might be the last year I even bother to try to differentiate among these kids anyway.

Wow—that’s kind of a bombshell actually. You’re talking about just giving gifts to everybody?
Yeah, the Santa Claus brand has really taken a beating because of the public’s growing—and, let’s face it, overdue—focus on privacy. There’s so much abuse of personal information by Facebook and Google and all these other platforms, I feel like the baby being thrown out with the bathwater. And don’t even get me started on achieving GDPR compliance … that was a complete nightmare. Honestly, the costs to my business are so high with these regulations, it’s almost not worth it. I can think of worse things than naughty kids getting gifts on Christmas morning. Maybe if I just throw out the surveillance completely, and give presents to everybody, those wayward kids will stop nicking their siblings’ stuff—and I’ll save a bundle on all the effort I’m no longer making, all that data I’m no longer sifting through!

That seems really magnanimous of you…
Hey, I’m Santa! What do you expect?

Since we’re already kind of in the muck here, can we talk about the scrutiny you’ve had around workplace conditions and labor concerns?
Wow, I was kind of expecting more softballs from you! But hey, it’s all good. Look, I run a fair operation here—it’s always been a union shop and I’ve never fought that. I pay these elves a solid living wage year-round despite the highly seasonal nature of our business. I invite you to walk out on the floor yourself and ask any of these elves if they’re happy here. Well, not right now, obviously—they’re busier than a cat burying crap on a marble floor—but hit them up after New Year’s and they’ll tell you how reasonable a guy I am to work for.

Well, I’m sure you’re aware some elves have been lighting you up on Twitter…
Look, any workforce will have disgruntled types … and remember, this is the North Pole. Epidemiologists have long studied how seasonal affective disorder worsens the farther north you get. How many negative tweets from my elves do you get in summer? Go check—I’ll bet you don’t find any. All summer these elves party like rock stars … they don’t even need to sleep!

Fair enough. Now, you have perhaps the most non-diverse workforce in the world … is this by design?
I’m an equal-opportunity employer and if Chris Hemsworth applied for a job I’d gladly grant him an interview. The fact is, I don’t get a lot of applicants and most of my employees are related to one another. You’ve got siblings, offspring, fathers, uncles, aunts, nieces, nephews, and on and on, some of them third, fourth, fifth generation. Lots of companies talk about being like a family; we practically are. We’re like a family-run business times a thousand. And it works out because we’ve tailored the workshop to the elves’ size, so we’ve got a great ergonomic match there where Chris Hemsworth literally wouldn’t be a good fit.

Have you tried to diversify?
Back in the sixties I hired a lot of Oompa-Loompas, but they didn’t really integrate with our elves, and ultimately just couldn’t handle the conditions up here. The North Pole isn’t for everybody. But I never laid off a single one of those Oompa-Loompas. In fact, I’ve never laid off an elf either.

Let’s talk for a minute about Amazon. You’ve got kind of a love/hate thing going on there…
Well, yeah. It’s complicated. On the one hand, they’re eating into my business like anybody else’s, but since I’ve never had a single paying customer, this just eases my burden operationally. Of course I wonder if there’ll be a day when I become completely irrelevant, but I think the charm of a stuffed stocking and piles of beautifully wrapped presents left under the tree, instead of brown boxes left on the porch, will always have their cachet. And yes, it’s true I’ve partnered with Amazon for certain deliveries which has drawn some scrutiny.

Yes, if there’s an opposite of the halo effect you seem to be getting a bit of that…
Well, exactly. I’ve been delivering gifts to homes without fireplaces for centuries—I mean, think of all those New York and London apartments with radiators, or rural homes with propane tanks out back—but still people are shocked—shocked!—to learn that I don’t always slide down the chimney. So anything that challenges their Norman Rockwell sensibilities is suddenly a crime. The reality is, I’ve used a variety of courier services for ages, and a bunch of them have recently been bought up by Amazon. What am I gonna do, upset my whole system by changing providers on principle? The guy who schleps a hundred packages up the freight elevator on Christmas Eve doesn’t care that the company name on his pay stub has changed, nor does the doorman who knows to let him in. A million details go into delivering a billion packages on a single night and I can’t be reinventing the wheel every time Amazon buys someone. It’s not an ideal situation but in the final analysis, two billion gleeful children couldn’t care less.

At this point in the interview Mrs. Claus comes in with a large tray and serves us fresh-baked star-shaped cookies and hot coffee. She smiles demurely and, without a word, heads back toward the kitchen. “Thanks, Meg,” Santa says kindly, peering at her lovingly over his spectacles.

Wow … “Meg.” It’s funny, but I never knew Mrs. Claus’s first name. I didn’t really think about her even having a name.
It’s short for Margaret.

Would she … should we ask her to join us?
Oh, she has no use for journalists. And the way you’ve been grilling me, I can see why! (Laughs.) But seriously, she is a very private person, even more so than I, which is saying something. She’s perfectly happy to work behind the scenes, running the household and so forth. She’s very old-school.

Speaking of wives, and before I forget: my wife wanted me to ask you what you think of all these shopping mall Santas.
Well, historically I haven’t had any problem with them, as they’re fun for the kids and they mean well. There was always the worry that one would get drunk during his lunch break, then climb back in the chair and do something regrettable that would tarnish my image, but I can’t sweat all the what-ifs. But more recently I’ve started to worry about how skepticism is on the rise everywhere, what with fake news and Internet conspiracy theories and all that, and that kids will start putting two and two together—like, “Hey, I saw Santa at Macy’s last weekend, and then today I see him at Nordstrom and he’s like a foot shorter!”—and will stop believing in me as a result. I’m not a demanding person, I don’t seek a lot of attention or gratitude or anything, but the idea that a growing number of cynical kids are thinking the gifts I provided actually came from Mom and Dad … that really gets me down. So the white lie of mall Santas is starting to chafe a bit more these days, but in the end I just have to shrug it off with everything else.

Thanks Santa. And now I have just one more question. I know I’ve asked some tough ones today, so I’m going to lay off and instead turn it around to you: what’s the hands-down dumbest question any journalist has ever asked you?
That’s an easy one. Some dork said to me once, “Santa, you’re more than 1,700 years old. Almost nobody lives that long, the main exception being vampires. How can you convince me you’re not a vampire?”

I hope you put him in his place!
Of course I did.

Um … what exactly did you say?
Well, duh! I can’t be a vampire because vampires have to be invited in! There isn’t a soul on this planet who enters more homes without a spoken invitation. Didn’t that dickweed see “Let the Right One In”? Besides, I really only leave the North Pole once a year … whose blood am I supposed to drink all year? The elves’?

Wow, great points Santa. And thanks so much for sitting down with me today. And please thank Mrs. Claus for the goodies!
Thank you. And sorry a got a bit worked up just now … as you can imagine, I’m under a lot of stress these days. In fact, I’d better get back to work!

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Original artwork by Lindsay Albert.
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